mypassword.salisbury.eduPassword Assistance - Technology Support Center - Knowledge Base

Skip to content Skip to breadcrumbs Skip to header menu Skip to action menu Skip to quick search Log in Help Online Help Keyboard Shortcuts Feed Builder What’s new Available Gadgets About Confluence Search Quick Search Hit enter to search Home false dynamic_column false false false false true 340 ul false 3 Home Technology Support Center Content Pages Blog Space Tools Settings Content Tools 19136932 TSC 3 A t tachments (1) Page History Page Information Resolved comments View in Hierarchy View Source Export to PDF Export to Word View Visio File Dashboard … Technology Support Center Service Catalog Passwords and Accounts Skip to end of banner Jira links Go to start of banner Password Assistance Skip to end of metadata Created by Stephen Ashby , last modified by Tammy Voigt on May 26, 2020 Go to start of metadata Current SU students, faculty and staff will use the SU Password Reset System to manage their passwords. This page covers that system, as well as some other password management options for incoming students and other non-traditional users. ***Prospective/incoming students: see GullNet Password Recovery . SU Password Reset System The SU Password Reset System is for current SU students, faculty, staff, retirees and emeriti ONLY. Information Technology’s password reset system gives you three methods to verify your identity to reset your password: challenge questions, alternate email, and SMS (phone text message). To use the password reset system, click SU Password Reset System button above. Before you can use the SU Password Reset System, you need to setup your authentication methods by choosing Initial Profile Setup. We encourage all current SU students, faculty, and staff to set up at least two, preferably all three password reset methods to give yourself several ways to reset your password 24/7 as a self-service. Instructions for completing the Initial Profile Setup and resetting your SU password . Once you have been setup for DUO two factor authentication, your SU password will expire every 365 days. Passwords must meet the following criteria: A minimum of 14 characters (maximum 40 characters). Password must contain a mix of at least three of the following: uppercase letters of European Languages (A through Z, with diacritic marks, Greek and Cyrillic characters) Lowercase letters of European languages (a through z, sharp-s, with diacritic marks, Greek and Cyrillic characters) Base 10 digits (0 through 9) Non-alphanumeric characters (special characters): (~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/) Currency symbols such as the Euro or British Pound are not counted as special characters for this policy setting. Any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages. Password cannot repeat any of your previous 24 passwords. Password cannot contain parts of the username or the user's full name. GullNet Password Recovery (Incoming/Prospective Students Only) Prospective and incoming students can recover their GullNet password. You can use the Forgot My Password link below to send your current password to your personal email account. You have access to use this Password Recovery system until you receive your "Welcome" email indicating you now have an enhanced GullNet account. Click Forgot My Password to have your GullNet password emailed to your personal email address on file. The password you receive may contain symbols in addition to letters and numbers. If you no longer have access to the personal email address you provided on your application, contact the IT Help Desk at 410-677-5454 from Monday through Friday, 7 am to 7 pm. Note: IT Support technicians will need to speak with the student to verify their identity in order to give out account usernames or to help with password issues if you are not able to recover the password using the "Forgot My Password" self-service. After Orientation Password Recovery Once you receive your "welcome" email indicating you now have an enhanced GullNet account, you will no longer be able to use the Password Recovery system. After Orientation is completed, you will use the SU Password Reset system . In the time between receiving your enhanced GullNet account and the end of Orientation, if you need your SU password you will need to contact the IT Help Desk at 410-677-5454 for assistance. MyClasses Guest Accounts If you have a MyClasses account and not a SU email address, you should use the username and password that was sent to you via email. If you no longer have access to this information, use the Forgot password? link. If the Forgot password? link doesn't work, contact Instructional Design & Delivery at 410-677-6585 for assistance. Related articles Page: Clicker Registration link is not visible in a MyClasses course Page: Obtaining Crse & Loc Survey Results (Course Evaluations) for Nursing Course Coordinators only in GullNet Page: Obtaining Course Evaluation Long Answers for Department Chairs in GullNet Page: Taking an administrative survey (course evaluations) in GullNet Page: Obtaining Course Survey Long Answer Results in GullNet password react gullnet myclasses kb-how-to-article popular reset Didn't find what you are looking for? Raise a request here...